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Refunds and returns

Right to termination

In the event of changing your mind, you can communicate your intentions to us within 14 days of receiving the package. We will explain the procedures for recovering the goods and the reimbursement of products (only if they are intact). Send an email to with your details, the order reference number and the reason for returning it.

Defective goods and goods that do not conform with the order

Products are checked before shipping. However, if you receive products that do not correspond to your order or which have defects, you can communicate this to us, and we will send you the necessary instructions.

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